
Hi, I'm Heather.
Education

Avila University, Kansas City, MO
Master's of Science Organizational Development
Workplace Instructional Design
2021 - 2022
Avila University, Kansas City, MO
Bachelor's of Science Business Management
2012 - 2018
My Story
Having completed my Master’s in Organizational Development from Avila University, my journey was inspired by navigating multiple acquisitions and leading teams through transition.
My career has centered on driving operational efficiencies, optimizing sales effectiveness, streamlining processes, and implementing solutions that reduce redundancy and improve performance across organizations.
I enjoy analyzing complex workflows, identifying areas for improvement, and partnering with cross-functional teams to design programs and strategies that deliver measurable impact.
Above all, I am passionate about creating sustainable systems that not only optimize operations and processes, but also empower people to adapt and succeed.
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I thrive at the intersection of strategy and execution—where analyzing, design, facilitation, and change leadership come together to create meaningful impact for both individuals and organizations.
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