
Hi, I'm Heather.
Projects
Throughout my career, I have had the opportunity to lead and contribute to a wide range of initiatives, often stepping into spaces where clarity, alignment, and forward momentum were needed most.
Much of my work has involved bringing together teams with competing priorities, facilitating productive conversations, uncovering root causes, and helping stakeholders navigate complexity with confidence. Whether addressing process challenges, ownership gaps, or organizational friction, I focus on creating practical solutions that move work forward while strengthening collaboration.
These experiences fueled my passion for training, enablement, and organizational development. I design and deliver learning experiences that help individuals and teams adapt to change, build new capabilities, and successfully adopt improved ways of working. By combining facilitation, conflict resolution, process improvement, and change leadership,
I help organizations create sustainable solutions that are not only implemented, but understood, embraced, and maintained over time.
The projects highlighted throughout this portfolio reflect a common theme: creating clarity, building capability, and helping people succeed through change.

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Leadership Development Programs
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Women's LINK
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Team Onboarding & Enablement

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NIY Rollout
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Customer Care Centralization
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Title Hub Implementation
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MARS SME
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RB 2.0
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Transaction Support Transformation
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Online Titles Recovery
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Electronic Equipment Checkout & Asset Control
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SME Process Pilots & Corporate Rollouts

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High School Athletic Coach - Softball, Flag Football
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Chief Financial Officer, Esparto High School Athletic Boosters
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Esparto High School, English Instructor
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Women's LINK Committee Chair, Professional Development
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Mentorship & Leadership Development Initiatives
